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John O’Reilly
Chief executive officer
Rank Group
John O’Reilly is one of the most experienced men on this list. He has a CV that takes in most of the UK’s leading operators and he continues to make management look like a simple exercise. He has overseen a year that has witnessed the operator boost its share price by almost 90 per cent. This has been on the back of a transformation programme that has been implemented efficiently and has paid off quicker than might have been expected.
While costs have needed to be cut, he has handled that sensitively while implementing new technology with a focus on customer experience. He has shown a willingness to invest in new machines and property refurbishment. At Rank, O’Reilly has performed a tricky balancing act with some panache.